Duty Free Store is a registered trademark of The Nuance Group AG.

The Nuance Group AG (“THE NUANCE”) appreciates your visit to our web site (“THE NUANCE Website”). While visiting the THE NUANCE Website you might provide information (such as name, address, telephone numbers etc.) to us or information relating to you and your use of the THE NUANCE Website might be collected by us (“Personal Data”). Since data protection is important to us, we have developed this privacy policy to explain how Personal Data is collected, processed, used and protected during visits to the THE NUANCE Website (“Privacy Policy”).

1. Acceptance of Privacy Policy

The access to and use of the THE NUANCE Website is subject to the following terms and conditions of this Privacy Policy and all applicable laws. By accessing and browsing the THE NUANCE Website, you accept the terms and conditions of the Privacy Policy. Do not proceed to further web pages of the THE NUANCE Website, if you disagree with the Privacy Policy. This Privacy Policy may be updated from time to time. Any amendments will come immediately into force and shall be applicable.

2. Intended use of Personal Data

THE NUANCE collects and processes Personal Data in order to promote and sell the products on the THE NUANCE Website to you, to communicate with you or to send you newsletters and advertising materials. Personal Data might also be used for internal statistics to evaluate customer interests and marketing strategies. By registering with the THE NUANCE Website you expressly consent to this use.

3. Collection and Use of Personal Data

When you visit the THE NUANCE Website you might be on the one hand actively asked to provide information or Personal Data in order to benefit from our offers.

On the other hand, certain anonymous information can be passively collected (that is, gathered without you actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream).In the present case the technology used is Google Analytics.]Your Internet browser automatically transmits to the THE NUANCE Website some of this anonymous information, such as the URL of the website you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. The THE NUANCE Website may also collect anonymous information from your computer through cookies and Internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this site might not work without cookies. The THE NUANCE Website may use and combine such passively collected anonymous information to provide better service to site visitors, customize the THE NUANCE Website based on your preferences, compile and analyze statistics and trends, and otherwise administer and improve the THE NUANCE Website for your use. Such information is not combined with personally identifiable information collected elsewhere on the site, unless you have consented.

4. Information on Cookies

The THE NUANCE Website uses tracking technology such as cookies or tags to gather such information as outlined above. Cookies are small pieces of data passed between the browser and server to identify a particular user to web site. These kind of tracking technologies help THE NUANCE to manage and improve the usability of the THE NUANCE Website, for e.g. determining whether there has been any contact between your computer and us in the past and identify the most popular sections of the THE NUANCE Website.

You can ensure that your computer setting reflects whether you accept cookies and other tracking technologies or have disabled or deactivated them. You can set your browser to warn you before accepting such tracking technology, or you can also set it to refuse such devices. The specific instructions can be found in the manual of your browser.

5. Disclosure of Personal Data

THE NUANCE may disclose the Personal Data to its employees, agents and affiliates inside or outside your country of residence to provide or deliver the goods as chosen and bought by you. Our employees, agents, affiliates and third party providers who have access to the Personal Data obtained through the THE NUANCE Website are obliged to keep such data confidential.

Generally, THE NUANCE will store and process your Personal Data within the European Economic Area. However, the Personal Data that THE NUANCE collects from you may be transferred to, and stored at servers of our affiliated companies in a country outside the European Economic Area. When transferring Personal Data internationally we make sure that we comply with the applicable laws and regulations, for example, by entering into data protection agreements ensuring that the recipients of the Personal Data maintain an adequate level of data protection.By submitting your Personal Data and using the THE NUANCE Website, you agree and consent to this transfer, storing or processing.

We may also disclose the Personal Data to governmental agencies or entities, regulatory authorities, or other persons in line with the applicable rules, orders, law enforcement requests, official requests, or similar processes as either required or permitted by the applicable laws.

6. Security and Confidentiality

THE NUANCE has implemented technical and organizational security measures in order to reasonably protect the Personal Data against unauthorized access, accidental or intentional manipulation, loss and destruction.

7. Contact THE NUANCE

You have a right to access, update, rectify and modify the Personal Data we have about you. Should you request access to any information held about you THE NUANCE will process such request in accordance with applicable legislation as such may be amended, varied or supplemented from time to time.

Should you have a request regarding the processing of the Personal Data please send a letter or e-mail to the following address:

The Nuance Group

Hohenbühlstrasse 2

8152 Glattbrugg



Tel: +41 58 440 80 00

Fax: +41 58 440 80 10

Last update in August 2013.